Cashier/Sales

Job Description

Job Description

Client Overview: 

Our client is an international bistro, coffee shop, bakery, and pastry establishment that has been serving customers since 2016. The restaurant offers a diverse menu, including breakfast and lunch options, and is known for its friendly staff and relaxed atmosphere.

Job Overview:

The client is seeking a dynamic and customer-oriented Sales Representative / Cashier to join their team. This role involves engaging with customers, providing excellent service, promoting our products, and handling cashier duties with accuracy and efficiency. The ideal candidate is proactive, personable, and passionate about food, hospitality, and customer experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner; understand their needs and recommend suitable options.
• Develop a solid understanding of Neo Beirut’s offerings, including menu items, pastries, specials, and beverages.
• Actively work toward achieving sales targets by upselling, cross-selling, and encouraging customer loyalty.
• Handle inquiries, resolve issues efficiently, and ensure a pleasant and memorable customer experience.
• Inform customers of ongoing promotions, discounts, and special offers to encourage engagement and sales.
• Accurately operate the POS system and handle cash, credit card, and digital payments.
• Maintain a clean and organized cash register area.
•  Issue receipts and manage refunds or exchanges when necessary.
•  Balance the cash drawer at the beginning and end of shifts.
•  Ensure all transactions are recorded properly and follow company procedures.

Qualifications:

•   Previous experience in retail, hospitality, or food service is a plus.
•    Strong interpersonal and communication skills.
•   Basic math skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with POS systems and cashiering procedures.
•   Reliable, honest, and customer-focused.