Hostess

Job Description

Client Overview

Our client, an opening restaurant in Saifi village, is looking for a Marketing Executive to join their dynamic team.

Role Purpose

The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they
had an excellent dining experience.

Key Responsibilities

• Schedule dining reservations (if applicable) and arranges parties or special services for diners and inform the
• Restaurant Manager for him to coordinate the needed preparations and necessary set-ups
• Greet arriving customers with a friendly and welcoming approach, seat them, provide menus and ask if they
  wish to have specific beverage as they wait for the waiter/waitress to serve them
• Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness all the
  time
• Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service
  from the moment they arrive
• Collect customers’ information (names, phone numbers, email addresses, business card) for communication
  in terms of events, promotional occasions, and special menus
• Be present to thank the customers for their visit, wish them a good bye and/or make sure to follow-up on
  satisfaction over a phone call or other communication

Qualifications

• High School Degree
• One year of experience in a similar role
• Fluency in English, French is a plus