Majd.Hachem110488

April 11, 1988

About Candidate

Building on my experience in administration and operations across dynamic environments, including West Africa, my professional goal is to further develop my expertise in managing teams, coordinating operations, and improving efficiency. I aim to take on roles with increasing responsibility, ultimately progressing into a managerial position where I can lead operations, optimize processes, and contribute to organizational growth.

Location

Education

L
Legal studies in Law toward Bachelor's degree 2014
Lebanese University/ Faculty of Law & Political Sciences

Bachelor-level studies in Law – Lebanese University Completed 149/180 ECTS toward Bachelor’s degree Coursework included civil and administrative law, legal research, and case analysis Built strong skills in critical thinking, documentation, and structured reporting

S
Secondary High School 2006
Al-Oyoun Official High School
B
Basic education / Brevet 2003
Maronites Sisters of The Holy Family School- Saint Simon / Beit-Mellat

Work & Experience

C
Commercial Director / Store Manager 2020 - 2023
Scimas Self Service / Burkina Faso

• Directed full supermarket operations supervising 50+ employees across sales, finance, HR, logistics, and warehouse functions, including store opening/closing procedures and operational coordination. • Managed financial administration including B2B/B2C invoicing, payroll, cash flow monitoring, bank deposits, budgeting, financial reporting, and compliance. • Led procurement, supplier negotiations, and key B2B client management (mining companies, camps, institutions) while coordinating order processing and supply chain operations to ensure product availability and delivery efficiency. • Administered ERP system (Thalia) for product registration, pricing management, sales monitoring, and operational reporting. • Implemented pricing strategies and cost-control measures to improve profitability and operational efficiency. • Oversaw inventory control and warehouse logistics, reducing product expiry losses by 65% and ensuring inventory quality control. • Maintained technical retail infrastructure including POS systems, barcode labeling, electronic scales, and refrigeration equipment

A
Assistant Manager / Operations Supervisor 2017 - 2020
Scimas Self Service / Burkina Faso

• Supervised daily retail operations and coordinated staff activities to maintain efficient workflow, operational continuity, and high service standards. • Managed key operational processes including pricing updates, order processing, invoicing, and promotional campaign support, using sales monitoring and market analysis to improve order fulfillment efficiency. • Monitored cashier transactions, daily financial reconciliations, and payroll administration, ensuring accounting accuracy, proper staff compensation, and compliance. • Oversaw inventory control, stock replenishment between warehouse and sales floor, and supplier deliveries verification (invoices and goods reception) to ensure product availability, inventory accuracy, and quality control. • Maintained strong B2B and B2C customer and supplier relationships, ensuring high service quality and operational reliability.

A
Agricultural Operations Experience — Family-Owned Farm 2006 - 2017
Hachem Family Agricultural Farm

• Supervised family agricultural production including crop management, worker coordination, and harvesting operations. • Managed the full agricultural value chain from harvesting to packaging, marketing, and product sales. • Supported farm logistics, procurement of supplies, and coordination of seasonal labor.

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