Waiter/Waitress

Job Description

Client Overview : 

Our client is an international bistro, coffee shop, bakery, and pastry establishment that has been serving customers since 2016. The restaurant offers a diverse menu, including breakfast and lunch options, and is known for its friendly staff and relaxed atmosphere.

Key Responsibilities :

• Has a thorough knowledge of the restaurant policies and procedure.
• Appears to work on time wearing the restaurant uniform.
• Abides to restaurant rules and regulations on grooming and appearance.
• Participates in daily briefings and other meetings as scheduled by the management.
• Has a thorough knowledge of the menu items and cooking methods.
• Answers outside customers calls in a timely and professional manner.
• Efficiently take customer orders, ensuring clarity and accuracy.
• Maintains responsibility for entering all customer orders into the point-of- sale system.
• Performs up-selling and cross-selling techniques.
• Insure the customers orders are delivered in the right time.
• Coordinate payment with the delivery drivers.
• Communicate with the Delivery Supervisor or the restaurant manager on customer questions and complain.