In a world where sustainable practices are no longer optional but essential, acting responsibly toward environmental preservation and future generations has become a shared imperative. Driven by this commitment, Xperts4 Hospitality sat down with one of Lebanon’s most respected institutions—widely recognized for its pioneering sustainability policies.
What we discovered went beyond expectations: a structured, deeply thoughtful approach rooted in both passion and precision. Rather than reinterpret their words, we’ve chosen to present the conversation in its entirety—authentic, insightful, and inspiring.
How do you define “eco-friendly” within the context of your guest house?
We use solar energy for 60% of our needs, recycle all plastic, paper, aluminum, and glass, and preserve a 170,000 m2 forest with hiking trails. We save water through efficient fixtures, rainwater collection, and eco-friendly appliances, and we use treated wastewater for irrigation. Our lighting system is all LED, and we use light-colored paint to boost natural light. We use wood stoves to help heating the rooms, and we reduce, reuse, and recycle both construction and daily waste. We also ensure safety with fire-resistant materials and alarm systems. Additionally, we hire locally, support community development and provide employment opportunities to the people around us.
Do you source your food locally? If so, how do you ensure that local farms follow sustainable practices?
Yes, we buy from nearby farmers we know and trust. We choose those who use natural methods whenever available and avoid chemicals.
How do you reduce food waste, and do you actively encourage recycling within the property?
We cook in small batches and use leftovers smartly. Some food waste is used to feed the animals at our sanctuary. We also sort waste and have recycling bins for both guests and staff.
How do you minimize energy and water consumption across your operations?
We minimize energy and water consumption by using LED lights, solar heaters, and water-saving taps throughout our operations. We also ensure machines and equipment are turned off when not in use, promoting energy efficiency across the property. Furthermore, we save water through rainwater collection and eco-friendly appliances, and use treated wastewater for irrigation. We incorporate solar energy to meet 60% of our energy needs and utilize efficient systems, including water-saving fixtures and wood stoves to help heating the rooms and to further reduce our environmental impact.
Do you educate your guests about your sustainability practices? If yes, how do you communicate or implement this?
We educate our guests about sustainability by providing energy-saving and waste-reduction tips through room booklets.
How do you encourage guests to actively participate in sustainable practices during their stay?
We invite our guests to reuse towels, save water and electricity, and participate in recycling efforts. These suggestions encourage actions like taking shorter showers, turning off taps while brushing teeth or shaving, switching off lights, unplugging appliances when not in use, and turning off the AC or heater when the room is unoccupied.
Are there any eco-tours or activities that promote environmental awareness for guests?
Yes, we offer nature walks and visits to our animal sanctuary, providing basic education about the local trees, herbs, and animals, along with craft sessions to help guests connect with the environment.
Do you believe your sustainability efforts are driven more by commercial interests, or is there a genuine purpose behind them?
Our goal is real, we want to protect nature and support our community, not just benefit from it.
What percentage of your staff are local employees, and how do you train them in sustainability principles?
Most of our team is local. We teach them simple eco-friendly habits during training.
What are your sustainable human resource policies?
We provide fair wages, a safe workspace, and encourage learning about sustainability.
Do you print CVs and cover letters received during recruitment, or do you use a paperless system?
We try to keep it paperless and review documents digitally whenever possible.
What challenges have you faced in becoming a sustainable guest house, and how have you addressed them?
Sometimes eco-options cost more or take time to set up. But we take small steps, find local solutions, and keep learning.